What does the term Category/ CAT5 mean?

The Water Supply (Water Fitting) Regulations 1999 provides five backflow prevention categories dependent on the risk level of the water use.

The regulations require back-flow prevention devices to prevent the water on the premises being drawn backward into the public drinking water supply. Backflow may occur in a number of situations, including burst pipes in the street or cross connection of the mains water supply with pressurised supplies on the premises. An assessment needs to be made of the potential dangers to health of the backflow – if the backflow water comes from a butcher’s shop it is more likely to be contaminated than a newsagent.

In the legislation, fluid risk category 5 covers the following areas:

Fluid which represents a serious health hazard because of the concentration of pathogenic organisms, radioactive or very toxic substances, including any fluid which contains –

faecal material or other human waste:

butchery or other animal waste: or

pathogens from any other source.

To provide category 5 compliance, a break tank has a category ‘AB’ air-gap fitted and a pump which re-pressurises the water.

Delivery

Our shipping costs cover most of the UK - however, parts of England, Scottish Highlands and Islands including areas north of the Glasgow / Edinburgh border, Isle of Wight, Channel Islands, Isle of Man, Anglesey, Western Isles, Shetland Islands, Orkney Islands, Isles of Scilly, Northern Ireland and the Republic of Ireland may cost more.

Please call before ordering if the delivery postcode is listed below. There may be additional shipping costs. AB, BT, CA, CT, DD, DG, EH, FK,G, GY, IM, IV, JE, KA, KW, KY, LD, LL, ML, PA, PH, PO 30-41 (Isle of Wight), SA, SY, TD, TN, TR, ZE Southern Ireland

Our lead times should only be used as a guide and are subject to change.

Offloading

Unless a hi-ab delivery has been booked at additional cost, it is the customer's responsibility to offload with suitable equipment on the day of delivery and a failed delivery may result in additional charges.

We recommend installers and/or plant hire & materials for install such as excavators, aggregates etc are not booked until you are in receipt of the goods. Tanks Direct cannot be held responsible for costs incurred due to unforeseen delays, please see our terms for more details.

If you have any questions regarding your delivery please contact the Sales Team on 01643 703358.

Returns Information

Customers may return items within 14 calendar days (as per our Terms & Conditions) - refer to 4.6 & 4.7. **

Please be aware that returning a tank can be complicated and expensive so please check that you are ordering the correct item (we suggest checking the dimensions very carefully).

If you wish to return goods, please complete the form on this page to provide further information.

Once your request is approved, a valid Returns Authorisation Number (RAN) will be issued to initiate the returns process along with information on how & where to return your order along with any costs involved.

Please DO NOT return any goods without this authorisation. Goods cannot be accepted without this.

Returns are not accepted at our Minehead Office, please wait until we contact you before returning any goods.

Please click here to request a return

Product Specification

• Product Code: DPT
• Material: HDPE (High density polyethylene)
• Shape: Upright