FAQs - Payment

To find answers to some of the most Frequently Asked Questions... just click the relevant category to your need. If however, you have a question we haven't answered then please do not hesitate to contact us for further assistance

 

IMPORTANT INFORMATION: Every effort is made to keep this area of the site up to date. However, Tanks Direct cannot be held liable for errors or omissions. Compliance with statutory requirements is the responsibility of the person(s) who install, use and maintain products supplied by Tanks Direct. If you have concerns over compliance, you must seek professional advice, contact your local Building Control Officer, your local environmental authority or WRAS.  Tanks Direct will not be responsible for installations which do not comply with prevailing statutory requirements.


General

Payment

How do I pay for an Invoice I was sent?

Payment can be made via bank transfer using the details shown on your invoice, by cheque, or by credit/debit card online.

We are also happy to take card payments over the phone, call our friendly sales team on 01643 703358.

What payment methods do you accept?

We accept all major credit and debit cards, plus BACS payment or cheque.

How can I modify my order?

Your order will start to be processed as soon as it is received, if you wish to add items or change any part of your order, please contact us as soon as possible and we will try our best to accommodate this for you.

Do you price match?

We will always aim to match or even offer a better price against any genuine quote. We can’t guarantee we can beat all prices; we will however do our very best to try.

Can you send me a copy of my invoice?

Please contact us via email sales@tanks-direct.co.uk or by phone 01643 703358 and we will be able to send a copy of your invoice for you.