Domestic Commissioning


Product Ref: SVC-COMM-DOM

Home Delivery

UK mainland delivery from FREE ex VAT

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Product Description

Domestic Commissioning

Offering comprehensive commissioning packages, to not only ensure your system is running optimally at all times (which in turn saves you money), it also maintains your warranty of your system.

It's an important step in the installation process and an essential part of planning and building regulation sign off. Commissioned by qualified service engineers, supplying a certification of commissioning for your records.

During the commissioning visit, our network of skilled engineers can install SmartServ Pro onto your system. SmartServ Pro has been developed to remotely monitor the performance of our system at the touch of a button. You can access the information anytime, anywhere on your phone or laptop.


On what products are the commissioning packages offered?

We can carry commissioning for the following products - 

  • Domestic Sewage Treatment Plants
  • Commercial Sewage Treatment Plants
  • Fuel/Oil Separators
  • Pump Chambers
  • Rainwater Harvesting Units


If I select commissioning, what's involved?

We offer 2 types of commissioning depending on what unit you require it for. We can offer the standard commissioning or a smart commissioning.


What's the difference between the Standard and Smart Commissioning?


A basic package with the following benefits:

  • Peace of mind - rest assured that all mechanical and electrical components have been installed correctly and tested to make sure they are working as intended.
  • Trouble-free operation of your system from the start.
  • You will be issued with a full commissioning certificate for your system.
  • Available on our full range of wastewater and surface water products.



Offers all the benefits of the standard commissioning plus the following:

  • Under EN 858-2, (specific to separators only) it is recommended that you install a local or remote alarm to your separator in order to prevent pollution incidents - our package includes SmartServ Pro remote monitoring with early fault detection.
  • Comprehensive asset tracking, removing local reliance to monitor operation status.
  • Less risk of business downtime - with our SmartServ Pro solution, you can proactively tackle operational problems before they impact your business.
  • Instant text alerts to site contacts (up to 14) and Kingspan Service Centre simultaneously.

Click here to find out more information regarding what's carried out for a commissioning on each unit.

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Our shipping costs cover most of the UK - however, parts of England, Scottish Highlands and Islands including areas north of the Glasgow / Edinburgh border, Isle of Wight, Channel Islands, Isle of Man, Anglesey, Western Isles, Shetland Islands, Orkney Islands, Isles of Scilly, Northern Ireland and the Republic of Ireland may cost more.

Please call before ordering if the delivery postcode is listed below. There may be additional shipping costs. AB, BT, CA, CT, DD, DG, EH, FK, G, GY, IM, IV, JE, KA, KW, KY, LD, LL, ML, PA, PH, PO 30-41 (Isle of Wight), SA, SY, TD, TN, TR, ZE Southern Ireland

Our lead times should only be used as a guide and are subject to change.


Unless a hi-ab delivery has been booked at additional cost, it is the customer's responsibility to offload with suitable equipment on the day of delivery and a failed delivery may result in additional charges.

We recommend installers and/or plant hire & materials to install such as excavators, aggregates etc are not booked until you are in receipt of the goods. Tanks Direct cannot be held responsible for costs incurred due to unforeseen delays, please see our terms for more details.


HIAB delivery will be required if you need the tank offloaded from the delivery vehicle. The driver will unload the tank from the vehicle to ground level, however this service is not to place the tank in situ, this will need to be arranged separately.

If you have any questions regarding your delivery, please contact the Sales Team on 01643 703358.

Returns Information

Please note - Certain items may not be returnable, for example those made to order or for sanitary reasons. Please check the product page for more information.

Customers may return items within 14 calendar days (as per our Terms & Conditions) - refer to section 7. **

All Items must be returned unused, refunds cannot be issued for used or previously installed items.

Please be aware that returning a tank can be complicated and expensive, so please check that you are ordering the correct item (we suggest checking the dimensions very carefully).

If you wish to return goods, please complete the form on this page to provide further information.

Once your request is approved, a valid Returns Authorisation Number (RAN) will be issued to initiate the returns process along with information on how & where to return your order along with any costs involved.

Please DO NOT return any goods without this authorisation. Goods cannot be accepted without this.

Returns are not accepted at our Minehead Office, please wait until we contact you before returning any goods.

View Tanks Direct's return policy now.

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